HEALTHWAYS SWIMMING
Aquatic FAQs
Quick answers about swimming lessons, our pools and enrolments. Can't find what you need? Contact our team.
Aquatic FAQs — at a glance
• Grouped by topic: Enrolments, pool rules, facilities and payments — find the right answer fast.
• Lessons for all ages: From BrainWave Babies (4–6 months) through to adult classes.
• Still stuck? Contact reception and our team will help with levels, bookings and more.
• Lessons for all ages: From BrainWave Babies (4–6 months) through to adult classes.
• Still stuck? Contact reception and our team will help with levels, bookings and more.
Aquatic Help Centre
Frequently Asked Questions
Quick answers about swimming lessons, our pools and enrolments. Can't find what you need? Contact our team below.
Create an account through our booking portal, look up the timetable, and select a class that suits your child's age and level. Our team can help place your child at the right level if you're unsure.
Lessons are available from 4–6 months (BrainWave Babies) right through to adults. Each program is grouped by age and ability.
New students are assessed in their first lesson, or you can contact us for guidance. Levels run from Infant Confidence up to Advanced Squads.
Yes — book a Come & Try session and we'll place your child in a suitable class so you can see if it's the right fit.
Yes, swim caps are compulsory for all swim school students. Caps are available for purchase at reception.
Yes, parents are welcome to watch from the designated viewing area.
Please see our childcare information, or ask reception about supervised options during your child's class.
Our learn-to-swim pool is heated to a constant 32°C — warm and comfortable for babies and young children.
We use a salt-water sanitation system that is gentler on eyes and skin. See our Water Quality page for details.
Yes — please see our Accessible Swimming page or contact reception to discuss your needs.
Fees are billed monthly (based on four classes per month). See our Swim School Prices page for current rates.
Notify us before the lesson and, subject to our policy, a make-up token may be issued. See the Absences & Makeup Policy page.
Yes — swim lesson and aquatic gift vouchers are available. See our Vouchers & Gift Cards page.